Right Explore Travels – Cancellation Policy
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Cancellation Requests:
- All cancellation requests must be submitted in writing to info@explorecorbettwildlife.com.
- Verbal cancellations will not be accepted.
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Cancellation Fees:
- The following cancellation fees apply:
- [Number of days] or more days before departure: [Percentage or fixed amount] of the total booking cost.
- [Number of days] to [Number of days] days before departure: [Percentage or fixed amount] of the total booking cost.
- [Number of days] or fewer days before departure or no-show: No refund.
- The following cancellation fees apply:
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Refund Processing:
- Refunds for eligible cancellations will be processed within [Number of days] business days.
- Refunds will be issued to the original payment method.
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Modification Fees:
- Changes to the booking after confirmation may incur a modification fee.
- The amount of the modification fee is determined by the nature of the change and will be communicated to the customer.
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No-Show Policy:
- Failure to arrive on the specified date without prior notification will be considered a no-show.
- No-shows are subject to the full booking cost, and no refunds will be provided.
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Force Majeure:
- In cases of force majeure events, such as natural disasters, political unrest, or other unforeseeable circumstances, the agency reserves the right to modify or cancel trips.
- If the agency cancels a trip due to force majeure, customers may be eligible for a refund or alternative arrangements, as determined by the agency.
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Travel Insurance:
- The agency strongly recommends that customers purchase travel insurance to mitigate financial losses in case of cancellations.
- Travel insurance may cover eligible cancellation fees under specific circumstances.
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Group Bookings:
- Special cancellation terms may apply to group bookings, and these will be communicated separately to the group organizer.
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Refusal of Service:
- The agency reserves the right to refuse service or cancel bookings if customers fail to comply with terms and conditions.
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Exceptions:
- The agency may consider exceptions to the cancellation policy in cases of medical emergencies or other extenuating circumstances. Customers must provide supporting documentation for consideration.
By making a reservation with Right Explore Travels, customers acknowledge and agree to the terms of the cancellation policy.